The Team

Karen and Isabel have been Proprietors and Managers of Higher Bank since 1985 and have over 29 years experience also have an excellent team of experienced staff. We have a very low staff turnover which enables good relationships, trust and confidence in our team.

Almost all care assistants are qualified to NVQ Level 2 or Level 3 in Health & Social Care and our team is trained in all aspects of care, hygiene, fire procedures, moving and handling, infection control, pain control and nutrition etc.

Both Karen and Isabel have degrees in management and care of the elderly.

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